Store FAQ

What is your refund policy?

If your dog does not like a treat or chew, we will refund the cost 100%. Refunds may take up to 14 business days to process.

When will my order ship?

All orders will ship within 3-6 business days. Due to COVID-19, shipping times may vary. Orders are shipped using USPS or UPS.

Are the products on your site safe? Where are the products made?

All of the products for sale are top-quality and from trusted brands/suppliers. Treats and chews are sourced from local farms and suppliers in the USA. Supplements are sourced from Canada.

Which treats and chews should I get for a small breed dog?

It is important to make sure small dogs have size-appropriate chews. Try Chicken Necks, Anchovies, and the Indestructibone Mini. 

Which treats and chews should I get for a large breed dog?

The top-selling chew for large breed dogs is the Beef Trachea by Farmhounds. Green Lipped Mussels and Smelt are also top-sellers.

Aren’t bones dangerous for dogs? Why would you sell bones if they are harmful?

Many commercially-produced chews and bones are chemically treated with toxic ingredients, bleached, baked, etc. This process destroys the natural state of the chew and bone, making it unrecognizable to the dog’s body, hard to digest, and easy to consume large portions way too quickly which can cause choking or intestinal blockage.

Our chews and bones are sourced from local farms, are natural/certified humane, and make a great long lasting chew that’s great for dental health!

How do I choose a supplement for my dog?

It is important to consult your veterinarian when selecting supplements and other remedies for your dog. Although all of the supplements in the shop are from trusted brands, they are not proven for safe use in pregnant and lactating dogs.